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Air New Zealand explores translation technology

Written on January 11th, 2018

Air New Zealand is turning to technology to tackle the language barriers that often arise during travel. The airline is one of the first corporates globally to trial a customer service use case for Google’s wireless Bluetooth Pixel Buds headphones which enable live translation of 40 languages via Google’s Pixel handset. Air New Zealand Chief…

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St. Regis Hotels & Resorts scheduled to join Hong Kong’s skyline in early 2019

Written on January 11th, 2018

St. Regis Hotels & Resorts announced a collaboration with China Resources Property which is slated to bring the St. Regis brand to Hong Kong by early 2019. Marriott International has nine properties in Hong Kong, but this will be the first property for the St. Regis brand in the city. Located in the heart of…

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Alaska Airlines launches new service from San Francisco to Kona, Alaska

Written on January 11th, 2018

Alaska Airlines begins nonstop service between San Francisco International Airport and Kailua-Kona International Airport, the 31st new route launched by the carrier from California in 2017. The new service is part of the largest network expansion in Alaska Airlines’ 85-year history and solidifies Alaska Air Group as the leading airline of nonstop flights from the West Coast to Hawaii. Virgin…

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United Airlines announces new routes connecting eight cities to hundreds of domestic and international destinations

Written on January 11th, 2018

United Airlines (UAL) announced it will begin new service between six of its domestic hubs and eight destinations in California, Ohio, North Dakota, South Dakota, Virginia and Wisconsin. The new flights, starting June 7th, offer customers hundreds of connection opportunities across United’s world-class domestic and international route network. New year round service Hub New Destination…

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British Airways invests in substantial new catering for World Traveller customers

Written on January 11th, 2018

British Airways announced a multi-million-pound investment in its World Traveller (long-haul economy cabin) catering, introducing an exciting and expanded new menu, which provides more quantity and quality to both meals and great snacking options throughout the flight. Options now include: Pretzels with the welcome drink Four-course meal with starter, main, dessert, cheese and biscuits, accompanied…

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Bergen, Cork and Wroclaw: 3 new Air France destinations

Written on January 11th, 2018

For the 2018 summer season, Air France will operate a daily service to Bergen (Norway), Cork (Ireland) and Wroclaw (Poland) on departure from Paris-Charles de Gaulle. As from 26th May 2018, Air France will offer its customers 3 new destinations on departure from Paris-Charles de Gaulle: Bergen in Norway, Cork in Ireland and Wroclaw in…

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Roadworks & disruption to rail services affecting London Gatwick Airport this weekend

Written on January 11th, 2018

The following disruption to the road and rail network, may affect journeys to and from Gatwick Airport; M23 Junction 10 and 9 (northbound) roadworks There are planned roadworks that may impact your journey to or from the airport. Starting on Friday 12th January 2018, roadworks will be taking place to resurface the M23 northbound between…

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Star Alliance, Air China and Beijing Capital International Airport agree joint cooperation 

Written on January 4th, 2018

In a Memorandum of Understanding (MoU) signed during the Star Alliance Chief Executive Board (CEB) meeting in Beijing, Star Alliance, member carrier Air China and Beijing Capital International Airport (BCIA) have agreed to closely cooperate to further establish Beijing Capital International Airport as a leading hub and transfer airport as well as to significantly enhance…

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Cathay Pacific to launch Washington DC service with the Airbus A350-1000

Written on January 4th, 2018

Cathay Pacific will connect Hong Kong with the capital of the United States of America for the first time in late 2018. The airline will commence a four-times-weekly service to Washington DC in September next year, which will complement its existing routes to the East Coast, including Boston and New York’s two main international airports…

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Fly United to ski destinations and get to Hawaii via the country’s largest gateways

Written on January 4th, 2018

United is offering customers more than 100 additional ways to hit the ski slopes or catch some waves. United is increasing service to popular ski destinations across the United States. The airline has added three new routes this winter – Chicago-Reno, Nevada; Chicago-Sun Valley, Idaho; and San Francisco-Vail, Colorado – and is flying more flights on existing markets between its…

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Air Canada launches Montreal-Lima service

Written on January 4th, 2018

The arrival of flight AC1942 at Lima’s Jorge Chávez International Airport marks the successful launch Air Canada’s non-stop service between Montreal and Lima, Peru, Montreal’s first year-round link to the southern hemisphere. The twice weekly flights will be operated by Air Canada Rouge with 282-seat Boeing 767-300ER aircraft featuring Premium Rouge and Economy class service. Flights are timed to optimize connectivity at…

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Mandarin Oriental to manage new luxury hotel and residences in Mayfair, London

Written on January 4th, 2018

Mandarin Oriental Hotel Group has announced that it will manage a new luxury hotel and branded residences on Hanover Square in the heart of London’s Mayfair district. The project is expected to open in 2021. Mandarin Oriental Mayfair, London will be an intimate, boutique property featuring 50 guestrooms and suites as well as 80 Residences at Mandarin…

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British Airways – Biggest summer schedule in a decade at Gatwick

Written on January 4th, 2018

British Airways is turning up the heat at Gatwick as summer 2018 is set to be the airline’s biggest schedule in almost a decade. In summer 2017 the airline operated around 1000 flights a week at its peak.  More than 150 additional weekly flights will take to the skies this summer following the airline’s successful…

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Winter Storm Grayson affecting USA and Canada

Written on January 3rd, 2018

 Published on: 4 Jan 2018 @ 17:53 We continue to monitor Winter Storm Grayson, currently affecting the East Coast of the USA. Due to strong winds and heavy snow, flights at New York JFK and LaGuardia Airport have been temporarily suspended. Please contact your dedicated Travel Executive for any further information regarding this matter. The Appointment Group…

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British Airways Boeing 777-200 taking off at Heathrow, 27 July 2009
(Picture by Nick Morrish/British Airways)

British Airways’ New York JFK Terminal 7 redesign – Update

Written on January 3rd, 2018

Update – 03 Jan 20178 British Airways – New York JFK First Lounge closure As part of the New York John F. Kennedy International Airport (JFK) Terminal 7 redevelopment, British Airways’ First Lounge will be closed from the last scheduled flight on the 3rd January 2018 until summer 2018. Gold card holders are invited to use the…

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TAG Annual Global Entry Event – Los Angeles

Written on December 22nd, 2017

The Appointment Group Los Angeles is pleased to announce that it will be hosting its annual private Global Entry and TSA Pre-Check Enrollment Day Wednesday, April 25, 2018 from 10am to 5 pm. We invite you to attend our private event, held in our Los Angeles office located at 10940 Wilshire Blvd. Suite 1000, Los…

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Qantas’ new Sydney-Osaka flights take off 

Written on December 21st, 2017

Qantas’ direct flights between Sydney and Osaka provides passengers with another gateway into Japan following strong growth in travel between the two countries. Qantas’ fourth route between Australia and Japan begins as the airline celebrates 70 years of flying between the two countries. The year-round direct flights will operate three times per week with Qantas’ upgraded…

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Air New Zealand boosts Fiji flights from Christchurch

Written on December 21st, 2017

Air New Zealand currently operates two services per week from Christchurch to Nadi International Airport between July and October, increasing to three services per week at peak times. Next year Air New Zealand’s Christchurch-Fiji service will start five weeks earlier on 26th May, with up to four services per week in the busy school holiday period. Air New Zealand Chief Revenue…

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Cathay Pacific

 Cathay Pacific to launch Washington DC service with the Airbus A350-1000

Written on December 21st, 2017

Cathay Pacific will connect Hong Kong with the capital of the United States of America for the first time in late 2018, as it continues to grow its network by launching pioneering nonstop routes. The airline will commence a four-times-weekly service to Washington DC in September next year, which will complement its existing routes to…

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New Delta Sky Club opens at New York-LGA after terminal move

Written on December 21st, 2017

Delta opened a new Delta Sky Club in LaGuardia Airport’s Terminal C, just a few days after the airline’s successful consolidation of operations last weekend in Terminals C and D. Part of the airline’s commitment to its customers amid LGA’s ongoing redevelopment, this Club gives guests a new option to relax and refresh during their…

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Eurostar

Introducing Club Eurostar

Written on December 21st, 2017

In response to customer feedback Eurostar are launching Club Eurostar, a new loyalty programme. This single programme will replace the existing Eurostar Frequent Traveller and Eurostar Plus Points programmes. Club Eurostar will offer new benefits as well as a more streamlined digital user experience. It will be a tiered programme, open to all Eurostar travellers…

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British Airways transforms international boarding experience

Written on December 21st, 2017

British Airways has become the first airline to trial self-service biometric boarding gates on international flights out of the USA, working in partnership with Los Angeles Airport. British Airways has begun an exclusive trial that will transform customers’ airport experience by improving the boarding process and significantly reducing the amount of time it takes to board an…

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The Appointment Group offices opening hours during the Festive Season

Written on December 21st, 2017

Please find below our TAG offices opening hours over the forthcoming Christmas and New Year period: TAG United Kingdom Offices Monday and Tuesday, 25th & 26th December: CLOSED Wednesday to Friday, 27th to 29th December: 8:30am to 6:00pm Monday, 1st January: CLOSED Out of Hours Emergency team: +44 20 8962 6704 or emergency@appointmentgroup.com TAG United States Offices…

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Brand new Singapore Airlines A380 cabin products

Written on December 19th, 2017

Singapore Airlines recently unveiled its highly-anticipated new cabin products which will be fitted to its Airbus A380 fleet. Suites Class With six Suites tucked spaciously within the front cabin of the upper deck, customers will experience a sense of exclusivity and intimate privacy aboard the A380. Behind its artistically-designed sliding door lies a personal oasis complete…

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The Appointment Group launches TAGTech – an in-house technology suite

Written on December 15th, 2017

The Appointment Group (TAG) launches TAGTech, an in-house technology suite that includes all ten bespoke software solutions to enhance the travel experience for our clients. TAGTech is a global, integrated brand that enables our clients to access the latest software customised to their needs across several TAG divisions, including Global Corporate Travel, Global Touring, Global…

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