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Air New Zealand explores translation technology

Written on January 11th, 2018

Air New Zealand is turning to technology to tackle the language barriers that often arise during travel. The airline is one of the first corporates globally to trial a customer service use case for Google’s wireless Bluetooth Pixel Buds headphones which enable live translation of 40 languages via Google’s Pixel handset. Air New Zealand Chief…

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Alaska Airlines launches new service from San Francisco to Kona, Alaska

Written on January 11th, 2018

Alaska Airlines begins nonstop service between San Francisco International Airport and Kailua-Kona International Airport, the 31st new route launched by the carrier from California in 2017. The new service is part of the largest network expansion in Alaska Airlines’ 85-year history and solidifies Alaska Air Group as the leading airline of nonstop flights from the West Coast to Hawaii. Virgin…

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United Airlines announces new routes connecting eight cities to hundreds of domestic and international destinations

Written on January 11th, 2018

United Airlines (UAL) announced it will begin new service between six of its domestic hubs and eight destinations in California, Ohio, North Dakota, South Dakota, Virginia and Wisconsin. The new flights, starting June 7th, offer customers hundreds of connection opportunities across United’s world-class domestic and international route network. New year round service Hub New Destination…

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Cathay Pacific to launch Washington DC service with the Airbus A350-1000

Written on January 4th, 2018

Cathay Pacific will connect Hong Kong with the capital of the United States of America for the first time in late 2018. The airline will commence a four-times-weekly service to Washington DC in September next year, which will complement its existing routes to the East Coast, including Boston and New York’s two main international airports…

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Fly United to ski destinations and get to Hawaii via the country’s largest gateways

Written on January 4th, 2018

United is offering customers more than 100 additional ways to hit the ski slopes or catch some waves. United is increasing service to popular ski destinations across the United States. The airline has added three new routes this winter – Chicago-Reno, Nevada; Chicago-Sun Valley, Idaho; and San Francisco-Vail, Colorado – and is flying more flights on existing markets between its…

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Air Canada launches Montreal-Lima service

Written on January 4th, 2018

The arrival of flight AC1942 at Lima’s Jorge Chávez International Airport marks the successful launch Air Canada’s non-stop service between Montreal and Lima, Peru, Montreal’s first year-round link to the southern hemisphere. The twice weekly flights will be operated by Air Canada Rouge with 282-seat Boeing 767-300ER aircraft featuring Premium Rouge and Economy class service. Flights are timed to optimize connectivity at…

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Winter Storm Grayson affecting USA and Canada

Written on January 3rd, 2018

 Published on: 4 Jan 2018 @ 17:53 We continue to monitor Winter Storm Grayson, currently affecting the East Coast of the USA. Due to strong winds and heavy snow, flights at New York JFK and LaGuardia Airport have been temporarily suspended. Please contact your dedicated Travel Executive for any further information regarding this matter. The Appointment Group…

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British Airways Boeing 777-200 taking off at Heathrow, 27 July 2009
(Picture by Nick Morrish/British Airways)

British Airways’ New York JFK Terminal 7 redesign – Update

Written on January 3rd, 2018

Update – 03 Jan 20178 British Airways – New York JFK First Lounge closure As part of the New York John F. Kennedy International Airport (JFK) Terminal 7 redevelopment, British Airways’ First Lounge will be closed from the last scheduled flight on the 3rd January 2018 until summer 2018. Gold card holders are invited to use the…

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TAG Annual Global Entry Event – Los Angeles

Written on December 22nd, 2017

The Appointment Group Los Angeles is pleased to announce that it will be hosting its annual private Global Entry and TSA Pre-Check Enrollment Day Wednesday, April 25, 2018 from 10am to 5 pm. We invite you to attend our private event, held in our Los Angeles office located at 10940 Wilshire Blvd. Suite 1000, Los…

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New Delta Sky Club opens at New York-LGA after terminal move

Written on December 21st, 2017

Delta opened a new Delta Sky Club in LaGuardia Airport’s Terminal C, just a few days after the airline’s successful consolidation of operations last weekend in Terminals C and D. Part of the airline’s commitment to its customers amid LGA’s ongoing redevelopment, this Club gives guests a new option to relax and refresh during their…

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British Airways transforms international boarding experience

Written on December 21st, 2017

British Airways has become the first airline to trial self-service biometric boarding gates on international flights out of the USA, working in partnership with Los Angeles Airport. British Airways has begun an exclusive trial that will transform customers’ airport experience by improving the boarding process and significantly reducing the amount of time it takes to board an…

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The Appointment Group offices opening hours during the Festive Season

Written on December 21st, 2017

Please find below our TAG offices opening hours over the forthcoming Christmas and New Year period: TAG United Kingdom Offices Monday and Tuesday, 25th & 26th December: CLOSED Wednesday to Friday, 27th to 29th December: 8:30am to 6:00pm Monday, 1st January: CLOSED Out of Hours Emergency team: +44 20 8962 6704 or emergency@appointmentgroup.com TAG United States Offices…

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Brand new Singapore Airlines A380 cabin products

Written on December 19th, 2017

Singapore Airlines recently unveiled its highly-anticipated new cabin products which will be fitted to its Airbus A380 fleet. Suites Class With six Suites tucked spaciously within the front cabin of the upper deck, customers will experience a sense of exclusivity and intimate privacy aboard the A380. Behind its artistically-designed sliding door lies a personal oasis complete…

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American Airlines consolidates operations into New York LaGuardia’s Terminal B

Written on December 15th, 2017

American Airlines customers can now enjoy an improved experience at New York’s LaGuardia Airport (LGA). Now all American flights are operating out of Terminal B. This consolidated operation means all customers will check in at Terminal B, and American will operate flights from each of the terminal’s four concourses. To ensure smooth travels for customers,…

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United Airlines adds the South Pacific’s most stunning tropical paradise to its growing list of new routes

Written on December 15th, 2017

United Airlines (UAL) announced it will begin service between San Francisco and Pape’ete, the capital of Tahiti, the South Pacific’s gateway to more than 118 islands in French Polynesia including Bora Bora, Moorea, the Marquesas and Raiatea. United is the only U.S. carrier offering nonstop service to Tahiti from the mainland United States. Tickets are…

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Virgin Atlantic changes to Ground Transportation offering

Written on December 15th, 2017

From 24th January 2018 Virgin Atlantic is making some changes to its Upper-Class ground transportation offering. Virgin will no longer offer complimentary ground transportation, including chauffeur cars, as part of an I class ticket. This includes Heathrow Express, Limo Bike and all other options, including those in our overseas markets. Customers booked in I class…

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Swissôtel Basel

Swissôtel Basel – At the centre of everything you need

Written on December 14th, 2017

You will certainly appreciate our central location: directly connected to the fairground and a tram station right in front at the hotel. We are just a few walking minutes away from the city centre, the Rhine River and Basel’s historic old town. From here you can easily explore the haute cuisine, theater, and art&culture in…

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Lufthansa – There are now five stars more in the sky!

Written on December 13th, 2017

Lufthansa has been awarded the coveted ‘5-Star’ certificate by Skytrax and is one of the world’s 10 best airlines! For Lufthansa, this renowned award is a delight, but also an incentive to do everything it can in future to live up to the high expectations that travellers should have of a premium airline. And to continue setting new…

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Adverse weather conditions across the UK and Europe – Update

Written on December 11th, 2017

Updated on: 12 Dec 2017 @ 16:16 Winter weather is still affecting flights across the UK and Europe, including Amsterdam, Brussels, Stockholm and Helsinki. Flights, trains and road travel may still be disrupted. Please check your flight status with your airline before travelling to the airport. Please contact your dedicated Travel Executive for any further information regarding…

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Virgin Australia unveils plans for comprehensive redevelopment of its domestic terminal at Melbourne Airport

Written on December 7th, 2017

Virgin Australia unveiled plans for a comprehensive redevelopment of its domestic terminal at Melbourne Airport’s Terminal 3 (‘T3’) over the next three years. As seen in concept designs released, Virgin Australia guests travelling through Melbourne will enjoy a significantly enhanced and streamlined experience from arrival at the airport to taking off from the tarmac. By…

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Delta

Delta expands Basic Economy across Atlantic, partners introduce similar fare product

Written on December 7th, 2017

Delta Air Lines’ Basic Economy fare is now available on more than 50 percent of Delta’s flights between North America and Europe. Today’s Basic Economy fare expansion to trans-Atlantic flights operating 10th April 2018, and beyond, comes as partners Air France-KLM and Alitalia each introduce a similar basic fare product across the Atlantic on the…

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American Airlines – Travel Smart with Smart Bags

Written on December 7th, 2017

American Airlines (AA) have announced a policy change effective beginning 15th January 2018 relating to travel with smart bags. Smart bags, also known as smart luggage, have become more popular over the last few months, and they are expected to be a popular gift this holiday season. However, smart bags contain lithium battery power banks,…

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United States – REAL ID and Air Travel 

Written on December 7th, 2017

Passed by Congress in 2005, the REAL ID Act established minimum security standards for state-issued driver’s licenses and identification cards and prohibits federal agencies, like TSA, from accepting licenses and identification cards for official purposes from states that do not meet these standards. Enforcement Dates Beginning January 22nd, 2018, driver’s licenses or state IDs issued…

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Emirates First-Class Boeing 777

Emirates’ new Boeing 777 cabins in service

Written on December 7th, 2017

Emirates’ new Boeing 777-300ER aircraft fitted with its game changing fully enclosed private suites in First Class, as well as refreshed Business and Economy Class cabins, has now entered service. Following its Dubai Airshow debut, Emirates’ first 777-300ER with the new cabin products has now begun operating on the Dubai to Brussels route. Emirates fleet…

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American Airlines explains holiday scheduling error

Written on December 7th, 2017

Updated on: 7 December 2017 @ 15:59 Earlier this week, American Airlines (AA) shared that a processing error resulted in some concern as to whether flights over the December holidays would have adequate pilot staffing. The Allied Pilots Association have put that worry to rest to make sure flights will operate as scheduled. Source: American Airlines…

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